| Shipping Time |
- International Shipping: Delivery may take 1–3 weeks after order completion, depending on the destination (excluding weekends and holidays).
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| Shipping Areas |
Southeast Asia (Cambodia, Laos, Vietnam) |
| Shipping Fees |
- Orders under $50: Shipping fee of $10
- Orders of $50 or more: Free shipping (excluding individually shipped items that cannot be combined)
- If a product that was shipped for free is returned, the free shipping benefit may be revoked and the shipping fee may be charged.
- Exchanges/returns due to change of mind will incur all related costs, including international return shipping fees, which will be borne by the customer.
- Return shipping fee: $10
- Exchange shipping fee: $20
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| Track Order |
- You can check this under Q Shopping > My Shopping > My Orders > Track Order.
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| Change Shipping Address |
- Only available for “Preparing for Shipment” status.
- You can change it directly at Q Shopping > My Shopping > My Orders > Order Details > Change Shipping Address.
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